Support



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Support

Contact our Support Center for professional support 24/7/365.

Otlix's team of experts, are always on-hand to ensure your campaign goes smoothly and meets all expectations. We can help you with anything – starting from conceptual planning of your system to complete management and support. We are standing by to assist you with any technical issues you may experience while using the Otlix CDN, with 100% satisfaction guaranteed.

Otlix's intelligent systems monitor bandwidth, packets, errors and other statistics; alerts are provided based on thresholds, rate changes, trends and other metrics.  Proactive maintenance is routinely performed to prevent failures.

Uptime guarantee: We guarantee 99.9% server uptime as the technical admins are not just well equipped with technical knowledge but are fast enough to get your problems resolved. We understand the importance of your business to you.

Otlix help a wide variety of businesses to meet the ever changing demands of their growth.
Let us make your life easier.

“Customer satisfaction has always been our first priority “.



Our Technical Support team is standing by to help you via email:

Support@otlix.com

When contacting us with a problem -

  • Try to describe the problem you are experiencing as best as you can using a few words in the Subject box in order to allow your issue to be passed on to the correct technical staff  member, hence solving your problem quickly and more efficiently